Policies & Procedures

POLICIES & PROCEDURES

In the interest of disclosure, all of the policies and procedures used are listed here. Policies and procedures are updated regularly.

Pathways’ valued staff please go to ShareVision to review policies and procedures

Click on the topic below to be directed down the page to specific information regarding that topic.

PERSONS SERVED • PEOPLE AND CULTURE • COMMUNITY RELATIONS • ADMINISTRATION • FINANCES • QA & RISK MANAGEMENT • EMERGENCIES • ORGANIZATIONAL • COMPLAINTS PROCESS • TENANTS

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PERSONS SERVED

Designated Decision Maker [policy] [procedure]

Food and Nutrition [policy] [procedure]

Gift Exchange[policy] [procedure]

Home Members Care and Social Access [policy] [procedure]

Home Sharing [policy][procedure]

Home Sharing Administration [procedure]

Home Sharing Application [procedure]

Home Sharing Coordination [procedure]

Home Sharing Monitoring [procedure]

Home Sharing Orientation [procedure]

Home Sharing Payments and Funding Guide Templates [procedure]

Individualized Funding (IF)  [policy] [procedure]

Individual Service Planning and Monitoring [policy] [procedure]

Medical Care and Medical Appointment Policy [policy] [procedure]

Personal Affairs of Persons Served [policy] [procedure]

Persons Served Files and Record of Effects [policy] [procedure]

Persons Served Finances [policy][procedure]

Persons Served Rights and Consent for Release of Information [policy]

Persons Served in Staff Home [policy] [procedure]

Persons Served Vacations/Travel Club and Out of Town Assignments [policy][procedure]

Pets in Homes [policy] [procedure]

Seizures [policy] [procedure]

Service, Attendance and Monitoring Individuals [policy] [procedure]

Sexuality [policy] [procedure]

Sick Person Receiving Service [policy] [procedure]

Support Protocols [policy] [procedure]

Witnessing and Signing Documents [policy]

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HEALTH AND SAFETY

Building Maintenance and Repair [policy] [procedure]

COVID-19 Pandemic Prevention At Service Sites [policy] [procedure]

Critical Incident Debriefing [policy] [procedure]

Environmental Controls & Control of Hazardous Materials [policy]

Exposure Control Plan for Blood Borne Pathogens [policy] [procedure]

General Cleaning & Sanitizing [policy] [procedure]

Immunization, Influenza and Vaccines [policy] [procedure]

Investigations [policy] [procedure]

Investigation of Accidents Involving Employees [policy] [procedure]

Lift and Transfer [policy] [procedure]

Occupation Health and Safety and the Occupation Health and Safety Committee [policy] [procedure]

Pandemic Response [policy] [procedure]

Shoplifting [policy] [procedure]

Transportation & Vehicles  [policy] [procedure]

Universal Precautions, Communicable and Infectious Disease Prevention Procedure [policy] [procedure]

Working Alone, Security, Keys and Codes [policy] [procedure]

Working Remotely [policy] [procedure]

Workplace Violence Protection [policy]  [procedure]


PEOPLE AND CULTURE

Attendance, Absenteeism and Breaks [policy] [procedure]

BC Provincial Nominee Program (BCPNP) NP Sponsorship [policy]

Casual Shift Call-In [policy] [procedure]

Casual Job Abandonment [policy] [procedure]

Cell Phones and Mobile Devices [policy] [procedure]

Certification & Qualification [policy][procedure]

Criminal Record Check [policy] [procedure]

Discipline [policy][procedure]

Discrimination & Harassment [policy] [procedure]

Dress Code and Personal Appearance Policy [policy]

Employee Compensation [policy] [procedure]

Employee, Volunteers and Tenant Files and Information [policy] [procedure]

Exempt Compensation [policy] [procedure]

Flextime and Bank Time [policy] [procedure]

Gratuities/Tips/Gifts/Loans [policy] [procedure]

Health Requirements [policy] [procedure]

Hiring Practice [policy] [procedure]

Impairment Alcohol and Drug [policy] [procedure]

Job Descriptions [policy] [procedure]

Orientation [policy] [procedure]

Overtime [policy] [procedure]

Performance Evaluations [policy] [procedure]

Professional Development [policy] [procedure]

Recognition [policy] [procedure]

Sickness and Disability Management [policy] [procedure]

Smoking & Vaping [policy] [procedure]

Staff Meetings [policy] [procedure]

Succession Planning [policy] [procedure]

Vacation & Time Off [policy][procedure]

Volunteers and Practicum Students [policy] [procedure]

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COMMUNITY RELATIONS

Board Recognition [policy]

Committee Participation [policy]

Fundraising, Donations & Events [policy] [procedure]

Media [policy] [procedure]

Promotional and Marketing Material [policy] [procedure]

Research Policy [policy]

Room Rental and Building Usage [policy] [procedure]

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ADMINISTRATION

Borrowing Equipment, Materials or Vehicles [policy] [procedure]

Business Cards, Letterhead and KDSCL Logo Usage [policy] [procedure]

Disposition of Obsolete or Damaged Inventory or Items [policy] [procedure]

Logging, Documentation, Communications and Administration [policy][procedure]

Mail [policy] [procedure]

Mileage and Employee Expense Claims [policy]  [procedure]

Parking Passes [policy] [procedure]

Retention, Administration Files, Records and Documents [policy] [procedure] [document]

Sales/ Work Orders and Invoicing [policy] [procedure]

Travel, Accommodations and Meals [policy] [procedure]

Vacation Travel Club and Out of Town Assignments [policy] [procedure]

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FINANCES

Bank Accounts and Signing and Spending Authority [policy] [procedure]

Budgeting, Finance, Disbursements, Payables and Receivables [policy] [procedure]

Business Decisions and Sales [policy] [procedure]

Cash [policy][procedure]

Contracts and Tendering [policy] [procedure]

Credit, Credit Cards, Cash Cards and Gas Cards [policy][procedure]

Depreciation [policy] [procedure]

Discounts [policy] [procedure]

Fee Pricing for Services and Products [policy] [procedure]

Investments [policy][procedure]

Petty Cash Purchasing and Reimbursement[policy] [procedure]

Rent Subsidy [policy][procedure]

Supplies, Purchasing and Storage [policy] [procedure]

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QA & RISK MANAGEMENT

Accessibility [policy] [procedure]

Advocacy in the Service Area [policy] [procedure]

Abuse [policy] [procedure]

Behavioral Support and Intervention Guidelines [policy][procedure]

Bullying [policy]

Complaints and Advocacy Tracking [policy] [procedure]

Confidentiality and Release of Personal Information[policy] [procedure]

Conflict of Interest [policy] [procedure]

Conflict Resolution & Discrimination [policy] [procedure]

Damage and Missing Items [policy] [procedure]

Exiting Services Areas Or Pathways [policy] [procedure]

Extreme Heat [policy] [procedure]

Incident And Critical Incident Reporting [policy][procedure]

Information Technology Standards and Guidelines [policy] [procedure]

Insurance [policy] [procedure]

Internet Social Media and Email Usage [policy] [procedure]

Legal Action [policy] [procedure]

Medication Administration [policy] [procedure]

Medication Administration – Activity Service, ICO & Social Ventures [policy] [procedure]

Medication Administration – Homes [procedure]

Medication Administration – Travel Club [procedure]

Motor Vehicle Accident and Vehicle Damage Reporting [policy] [procedure]

Personal Care and Personal Care of the Opposite Sex [policy][procedure]

Privacy [policy] [procedure]

Quality Assurance [policy] [procedure]

Outcomes Management [policy] [procedure]

Risk Management [policy] [procedure]

Sentinel Events [policy] [procedure]

Theft [policy]

Unanticipated Service Modification, Reduction and Closure [policy] [procedure]

Video Surveillance [policy]

Waste Fraud and Corruption [policy] [procedure]

Worksite Risk Management [policy] [procedure]

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EMERGENCIES

Bomb Threat [policy] [procedure]

Death and Dying and DNR Orders [policy] [procedure](CLBC End of Life Policy [Policy])

Earthquake [policy] [procedure]

Emergency Preparedness and Response [policy] [procedure]

Evacuation and Society Closure [policy] [procedure]

Fire and Fire Safety Management [policy] [procedure]

Forest Fire Policy [policy]Injury and/or Medical Emergency [policy] [procedure]

Gas Leak [policy]

Home Share Emergency Procedure [procedure]

Lockdown [policy] [procedure]

Missing Person [policy][procedure]

On Call [policy][procedure]

Power Outage [policy] [procedure]

Snow Storm Emergency Policy [policy]

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ORGANIZATIONAL

Code of Ethics [policy] [procedure]

Entrance, Transfer, Increase and Discontinuation of Service [policy] [procedure]

Governance Policy [policy]

Membership [policy] [procedure]

Mission, Vision and Mandate [policy]

Policies & Procedures [policy] [procedure]

Services Policy [policy]

Strategic Planning [policy] [procedure]

Values Statement [policy]

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COMPLAINTS PROCESS

Complaints and Advocacy Tracking [policy] [procedure]


TENANTS

Aging In Place [policy] [procedure]

Capital Reserve [policy] 

Eviction [policy] [procedure]

Good Neighbours [policy] [procedure]

Guests and Visitors [policy] [procedure]

Home Based Businesses [policy] [procedure]

Injury and or Medical Emergency [policy] [procedure]

Internal Transfer [policy] [procedure]

Over and Under Housing [policy] [procedure]

Parking [policy] [procedure]

Pets In Homes [policy]

Pets and Pet Damage Deposit [policy] [procedure]

Quiet Hours [policy] [procedure]

Rent Collection, Arrears and Returned Cheques [policy] [procedure]

Rent Increase [policy] [procedure]

Security Deposit [policy] [procedure]

Tenant Alterations [policy] [procedure]

Tenant Application and Selection [policy] [procedure]

Tenant Keys, locks and Codes [policy] [procedure]

Tenant Maintenance Responsibilities [policy] [procedure]

Tenant Medical Information [policy] [procedure]

Tenant Notice To Vacate [policy] [procedure]

Tenant Repair Request [policy] [procedure]

Unit Inspections [policy] [procedure]

Use of Common Areas [policy] [procedure]

 

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