CLBC’s COVID-19 Update





March 19, 2020

Dear CLBC service providers –

Further to my recent updates to you regarding the novel coronavirus (COVID-19), we have now received a letter to social service sectors from Dr. Bonnie Henry, Provincial Health Officer (PHO), advising to adapt rather than suspend services for vulnerable people.

You can read the full letter on our website here.

The letter notes that suspending the important services you provide can cause unintended consequences for supported individuals and other frontline providers. The PHO does not recommend suspending social services, and instead encourages social service organizations to continue providing their important services, and consider adapting them as much as possible to support:

  • Social distancing (i.e., having space of 2 metres, or two arm lengths, between individuals)
  • Hand washing facilities
  • Minimum twice daily cleaning of high contact surfaces (e.g., doorknobs, faucet handles, computer keyboards, light switches etc.)

The letter further advises organizations to identify services that may be postponed or discontinued in order to free up staff and volunteer resources to provide essential services.

The letter also reminds providers that masks should be used by sick people to prevent transmission to other people. And that anyone at higher risk of more severe COVID-19, including elderly people or people with chronic illness and/or weakened immune systems, should:

  • Practice the things mentioned above; and
  • avoid crowds or more than 5 people.

Thank you again for your dedicated commitment to the people we support.


Ross Chilton
CEO, Community Living BC